TMCH portal Enhancements

28.08.2024

Dear TMCH Partners,

We are thrilled to announce some significant enhancements to our portal, designed to offer you a more tailored experience.

Pop -up modification for the appuser name

Description: With the addition of the ability for Agents/Holders to change the app user's name independently, we have updated the pop-up message regarding the revocation of the SMD file. Since the app user's name is not included in the SMD file, the new pop-up message now clarifies that a revocation of the current SMD file(s) will only occur if the client changes their email address or phone number.

Modification on the alert-box for variations (Holders credit card)

Description: The alert message for a Holder (credit card) renewing a trademark record and attempting to add a new variation has been updated.

Creation of the bulk downloads page for the Verification Certificate

Description: A new API extension has been introduced that allows Agents to perform bulk downloads of Verification Certificates.

Modification to manual on the new ‘Notification Management’ Page

Description: Agents/Holders now have access to the updated manual under the 'Services > Notification Management' tab. This manual provides instructions on 'How to Manage Your Standard TMCH Services’.

Pop-up modification for Sunrise & Claims services, Ongoing notifications

Description: The pop-up messages, displayed when Agents/Holders (i) toggle the labels for the Sunrise/Claims services and (ii) activate/deactivate the Ongoing notifications, have been updated.

Rename the 'Copy Norn to Holder' page

Description: The ‘Services’ tab on the Agent interface has been updated. The changes are outlined below:

  • In the ‘Services’ tab on the client interface, we have updated the name 'Copy Norn to Holder' to 'Forward Notifications’. This new name is now displayed as the title when you access this page, as well as on the button located in the right pane of the same page.
  • Additionally, we have added a new explanatory text under the title of this page.

    • In addition, we renamed the 'Copy Norn to Holder' text on the ‘Mark Details’ page within the ‘Services’ section for each trademark record to 'Forward Norn to Holder’.

    We encourage you to explore these updates. Should you have any questions or require further assistance, please don't hesitate to reach out by sending an email to support[at]trademark-clearinghouse[dot]com.

    Best regards,

    The TMCH Team