What are "Mark Record status changes" e-mails?

Every Wednesday an automated e-mail will be sent out to Holder & agent accounts (application user e-mail address), in order to inform them of status changes to their mark records.

The e-mail will contain the mark name, mark handle and appropriate message relating to the status change: <Mark name>/<Mark handle> : <Message>.

The following messages are possible:

  • Mark has been verified and approved;
  • Mark is not approved. Further attention needed;
  • Mark has not been approved and invalidated;

If the status change is related to a dispute, the message will be preceded by "Exception".

If agents use the API polling mechanism a status change message will be deleted after acknowledging the related poll message, therefore if API polling is used a mail will not be sent out.

If there are more than 25 messages, regarding Mark record status changes, pending at any time, a separate e-mail will be sent out.

FAQ

API (Automated Interface)

billing

Brandpulse

correction process

documentary evidence

general

invoicing

Mark Record Transfer

mark record verification

New gTLD program

Notifications

official agents

online payment

OT&E

prepayment account

pricing

proof of use

Registrars

Registries

Renewal

Signed Mark Data (SMD)

Strawman Model - Abused Labels

Sunrise Services

support

trademark claims services

Trademark Eligibility Requirements

trademark submission

TREx Service

user registration